How a lost smartphone turned into a viral blog, and what your business can learn from it

Marketing

How a lost smartphone turned into a viral blog, and what your business can learn from it
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Marketing tactics that attack our brain

Marketing

Marketing tactics that attack our brain
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How to prevent forest fires (negative word of mouth) from spreading

Relationships

How to prevent forest fires (negative word of mouth) from spreading
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How referrals infect others without person-to-person contact

Referrals

How referrals infect others without person-to-person contact
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How to get referrals without asking

Referrals

How to get referrals without asking
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5 ways to coach your personal ambassadors (promoters) to give more referrals

Marketing | Referrals

5 ways to coach your personal ambassadors (promoters) to give more referrals
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Here’s how collecting testimonials will boost referrals

Referrals | Reviews & testimonials

Here’s how collecting testimonials will boost referrals
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3 Tips to get the most out of your promoters

Relationships

3 Tips to get the most out of your promoters
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Send thank you cards and bust through the noise from your competitors

Marketing

Send thank you cards and bust through the noise from your competitors
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Three things to focus on to get more referrals

Referrals

Three things to focus on to get more referrals
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Offering cash incentives for referrals will backfire

Best practices | Referrals

Offering cash incentives for referrals will backfire
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3 ways to make your social relationships better with customers and why it’s good for business

Relationships

3 ways to make your social relationships better with customers and why it’s good for business
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