How Rocket Referrals works
Get more than tech support
When you get new tools, you want to know you’ll get help and support when you need it. At Rocket Referrals, we take support to a whole new level. We’ll make sure you know how to use the software and we’ll be there to help you get the best results for your business.
Talk with real people
Our team members are available via email, phone or online chat Monday-Friday, 7 a.m.–7 p.m. CT. Our account managers work exclusively with insurance agents, they understand the industry and will help you with questions beyond software support.
Learn how to use the software
Once you sign up, you’ll have a dedicated account management team ready to help you set up your account, teach you how to use all the features and be there whenever you have questions.
So much more than tech support
We will meet with you regularly, help you set goals, evaluate your progress and recommend agency best practices so you can get the most out of your account. Clients love our account managers—75% of our testimonials mention an account manager by name.
“Every point of contact has been pleasant and very knowledgeable about their particular areas of expertise. Thank you to everyone for helping us get set up!”
Justin Andrews customer since 2019
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