How Rocket Referrals works
Measure agency performance
We keep track of everything so you can understand how Rocket Referrals is helping you with client communications, loyalty, retention and new business.
Access it all in your all-in-one dashboard
See how you’re doing with a Net Promoter Score (NPS) overview, an aggregate count of all communications, client engagement information, revenue and many other useful data points.
See feedback by topic, product, employee
We’ll find the most common topics your clients mention in their feedback so you can see and understand trends. Use client feedback to motivate and reward your team.
Request custom reports to see your progress
We’ll analyze how your agency is doing over time and provide you with regular reports that include actionable data and recommendations.
See how you rank in the industry
With the NPS Leaderboard, you can keep track of how you stack up against your peers. View NPS rankings by agency or individual and see side-by-side comparisons. Agency owners can use the leaderboard to reward high performers and incentivize those who need to improve.
“Rocket Referrals is a great way to gain insight into how your clients see your business. It also helps to head off trouble if you have someone that is not happy about something.”
Tim Murr customer since 2017
© 2021 Rocket Referrals