The Net Promoter Score (NPS) survey lets you discover who your happy clients are and who’s likely to leave. You’re also able to monitor client loyalty over time and rate your performance against peers. Our algorithms automatically adjust future communications based on how people respond to the survey.
You’ll start getting valuable feedback from clients almost immediately. It’s really that fast.
Our feedback dashboard lets you view client loyalty across your agency and compare your score against the industry average.
We’ll find the most common topics your clients mention in their feedback, so you can view trends by agents, products and more.
You’ll be alerted when we find clients who are likely to leave. You can double the chances of keeping them over the next year by simply giving them a call.
The client-response range for the Rocket Referrals NPS survey.
The number of NPS respondents who also leave a testimonial.
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