How long is a contract with Rocket Referrals?

Our contract is month to month. You don’t have to make a long-term commitment.

What do you consider a contact?

Each unique household is one contact. So, if a client has both a commercial line and a personal line, we count that as just one.

Do you have a way to detect duplicate contacts?

We sure do! We can help identify and then merge some of those repeat contacts. Check out this Help center article for more info.

What happens if I go over my contact limit in the middle of my billing cycle?

If this happens, you’ll get a prompt to upgrade your plan. But don’t worry. You won’t be charged twice. We’ll prorate the plan cost and you’ll see the change in your invoices. They’re located under Billing Info on the Setup tab in your account.

Can I test this out with a free trial?

Absolutely. We offer a trial account to interested agents. Plus, it isn’t time-limited. You’re able to view seven survey responses and two testimonial submissions before the trial ends.

To continue accessing survey results and collecting reviews on Google after the trial ends, you have to purchase and unlock the account.

What’s the difference between a card subscription and Anytime Cards?

Additional handwritten cards (with postage included) can be added in two ways:

Monthly card subscriptions: These expire and refresh at the start of each billing cycle, just like cell-phone minutes. You can decide the quantity we allocate to your account each month. The charge is recurring.

Anytime Cards: These are one-time, bulk package purchases. When Anytime Cards are used up, we don’t replenish them automatically.